MY GAME CRASHES!

In order to fully enjoy our Clash of Clans, it requires at least the following specs:

Android:

• OS 5.0 or better

• 0.5 GB of RAM minimum (1GB or more recommended)

• 800x480 screen resolution minimum

We cannot guarantee these specifications alone will be enough to run the game smoothly. Devices are made for different purposes, and not all lend themselves well for gaming. Also, the game may be unstable if your phone has a modified OS or a custom ROM.

iOS:

• iOS 12.0 or better

• iPhone 5S or better

• 1 GB of RAM minimum

• 640x960 screen resolution minimum (higher is recommended)

Sometimes, these specs alone aren’t enough to enjoy the game. Some iPhone devices might respond better to our game than others.

If you're still experiencing problems using a device that meets the conditions above, you can try:

• Reinstalling the game
• Checking your game version is up to date

If this doesn't help, please contact us with the following information:

• A detailed description of your issue
• When the issue started happening
• Your device model
• Your OS version