Handling Tickets

ACCOUNT

• CHANGE YOUR SUPERCELL ID EMAIL

PURCHASES

• ERROR WHEN MAKING AN IN-GAME PURCHASE

TROUBLESHOOTING

• HOW DO I REINSTALL A GAME?
• MY GAME CRASHES!

GAMEPLAY

• MAGIC ITEMS
• HERO HALL & MINION PRINCE UNLOCK LEVELS
• WHY HAVE MY GEMS/ RESOURCES DISAPPEARED?

SAFE & FAIR PLAY

• LIST OF UNACCEPTABLE BEHAVIOUR
• ACCOUNT PENALTIES: WHAT ARE THEY AND WHEN ARE THEY USED?